Frequently Asked Questions
Everything you need to know about our premium storage solutions.
What is the weight capacity of your shelving units?
Weight capacity varies by model, but our standard industrial units support up to 800 lbs per shelf when weight is evenly distributed. Residential units typically support between 150-300 lbs per shelf.
How much does shipping cost for heavy items?
We offer flat-rate shipping on all orders. Large shelving systems are shipped via specialized freight carriers to ensure they arrive without damage, and tracking info is provided at dispatch.
Can I customize the height of the shelves?
Yes, most of our shelving systems feature adjustable increments, allowing you to move the shelf levels up or down in 1-inch intervals to fit your specific storage needs.
What is your return policy for assembled furniture?
We accept returns within 30 days of delivery. Please note that items must be in their original packaging; once a unit has been fully assembled, it is no longer eligible for a standard return.
Do you offer professional installation services?
While our products are designed for easy 'no-tool' DIY assembly, we do partner with national assembly services for large-scale residential or commercial installations.
Are your wire shelves rust-resistant for garage use?
Our chrome-finished shelves are best for dry storage, but we offer specialized epoxy-coated and stainless steel options specifically designed for high-humidity environments like garages or walk-in coolers.